The City of Douglasville is currently experiencing a server outage that is affecting access to internal systems. While some services may be temporarily impacted, residents can continue to reach City staff via email, though response times may be delayed.Due to the ongoing outage, City offices will close today at 2:00 PM. We will reopen tomorrow during normal business hours.
City Hall Closing Dec 15. Opening at New Location January 5. City services remain fully accessible online during closure, including: Finance & Payments, Building Permits, Sanitation, and other public services.
Contractors, engineers, permit expeditors, and design professionals must create a "Contractor's Account" in the BS&A Online Portal prior to applying for permits.
Contact the Building Division at 678-449-3230 to obtain a webpin for your account.
After creating your account and obtaining a webpin, log in to the BS&A Online Portal to complete and submit your application.
BS&A Online Portal
Homeowners can apply for specific permits, such as:
Homeowners do not need to create a "Contractor's Account."
In the BS&A Online Portal, at the "Enter Applicant Information" step, check the box: "I certify that I am the homeowner."
If the owner information is incorrect, still check the box, update the Applicant information, and proceed.
Contact the Building Division at 678-449-3230 for assistance with any applications or forms.
Comm-Architectural-Review-Checklist.pdf(PDF, 209KB)
Residential-Plan-Review-Checklist.pdf(PDF, 206KB)
Commercial-Alteration_Remodel-SCL.pdf(PDF, 301KB)
Commercial-New-or-Addition-SCL.pdf(PDF, 272KB)
Electrical-SCL.pdf(PDF, 248KB)
General-Review-Process.pdf(PDF, 158KB)
Mechanical-SCL.pdf(PDF, 248KB)
Plumbing-SCL.pdf(PDF, 252KB)
Residential-Alteration_Remodel-SCL.pdf(PDF, 254KB)
Residential-New-or-Addition-SCL.pdf(PDF, 258KB)
Residential-Pool-SCL.pdf(PDF, 194KB)