Douglasville City Administrative Offices Are Moving!

Published on January 01, 2026

Text: City of Douglasville - This way to City Hall with left pointing arrow

The City of Douglasville is preparing to begin construction on a new City Hall facility, with demolition of the current buildings expected to begin at the start of 2026. The new construction is anticipated to take approximately two years to complete.

The current City Hall at 6695 Church St. will close on December 15, but city services remain fully accessible online during closure, including: Finance & Payments, Building Permits, Sanitation, and other public services. Please send your Business License questions to Ask-OccTax@DouglasvilleGA.gov. 

This closure is part of the City Hall Reconstruction Project. Starting Jan 5, you can find City Hall Staff in the temporary City Hall Building at 6758 Spring St.

Drop-Box Available in old City Hall: Official documents and in-person payments may be submitted using the secure drop-box located inside the main entrance (double doors leading to the street-crossing). Drop-box will be checked regularly during normal business hours. 

Engineering is relocating to the Public Services Building at 8845 Courthouse Square W.

Main Street & Economic Development is relocating to the Welcome Center at 12385 Veterans Memorial Hwy.

Thank you for your understanding and cooperation.

Reason for the Move and New City Hall Project

The decision to construct a new City Hall stems from the growing limitations and deteriorating condition of the City’s current facilities. City staff are currently spread across multiple aging buildings that were never originally designed to serve as office space.

Over the years, these facilities have been retrofitted to accommodate a growing workforce, but available space has now been exhausted. Additionally, key building infrastructure, such as the elevator system in the current City Hall, is nearing the end of its serviceable life, and both the City Hall and Annex facilities face increasing maintenance, safety, and accessibility concerns.

After exploring multiple options, the City determined that new construction was the most cost-effective solution. The new City Hall will be funded entirely through the City’s general fund, requiring no new taxes or tax increases. Once complete, the facility will provide a safe, secure, and accessible environment for both residents and staff, consolidating most City functions under one roof.

A Cost-Effective, Accessible, and Safe Future

The new City Hall project will eliminate the need for ongoing lease expenses, improve operational efficiency, and create a single, modern facility that enhances accessibility and service delivery for residents.

When complete, the new building will provide meeting space for City Council, boards, and authorities, and will serve as a welcoming hub for community business and civic engagement.

As part of the City Hall project, O’Neal Plaza will also undergo a coordinated renovation to reimagine the downtown public space and create a more inviting environment for residents and visitors. The plaza, last renovated to address drainage issues and to accommodate large-scale community events, will be transformed into a family-friendly gathering space that complements the new City Hall and surrounding downtown businesses.

With most major festivals and large events now hosted at the Town Green, the reimagined O’Neal Plaza will focus on providing a comfortable and relaxing space in the heart of downtown. Plans include adding shade trees, green space, and additional seating, as well as creating a new lawn area in front of the existing stage to serve as a central gathering spot.

The enhanced plaza will provide an ideal setting for small gatherings, casual meet-ups, outdoor performances, and movie nights, or simply a peaceful place to relax while waiting to dine at one of Douglasville’s many downtown restaurants. Together, the new City Hall and plaza improvements will establish a more vibrant, connected civic center for the community to enjoy.

Where to Find City Services During Construction

Temporary City Hall (former Heirway Christian Academy)
6758 Spring Street, Douglasville, GA 30134
Departments located here include:

  • City Manager’s Office - 678.449.3020
  • Office of the Mayor - 770.920.3000
  • City Clerk’s Office - 678.449.3018
  • Finance - 770.920.3000
    • Alcohol Licenses - 678.449.3086
    • Occupational Tax - 678.449.3078
  • Human Resources - 770.920.3000
  • Community Relations - 678.449.3112
  • Community Development - 678.449.3230
  • Legal Department - 770.920.3000
  • Organizational Development - 678.449.3188

Courthouse Square Offices
8485 Courthouse Square W, Douglasville, GA 30134
Departments located here include:

  • Public Services - 770.920.3000
  • Engineering - 770.920.3000

Welcome Center at O’Neal Plaza
12385 Veterans Memorial Hwy, Douglasville, GA 30134
Departments located here include:

  • Convention and Visitors Bureau (CVB) - 770.947.5920
  • Economic Development - 770.920.3000
  • Main Street Program - 770.920.3000
City map showing new locations of city facilities

Residents can continue to reach any department by calling City Hall’s main line at (770) 920-3000 for up-to-date information on hours, locations, and services.

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