City Hall Closing Dec 15. Opening at New Location January 5. City services remain fully accessible online during closure, including: Finance & Payments, Building Permits, Sanitation, and other public services.
Published on June 16, 2025
At the City of Douglasville, we are committed to transparency, accountability, and providing exceptional service to every member of our community.
If you’re experiencing a serious concern, have an unresolved issue, or need assistance beyond a routine request, we want to hear from you.
Email: Ask-CustomerService@douglasvillega.gov
Call: 770-920-3000 (Monday–Friday, 8 AM–5 PM) Request to speak with the Customer Service Manager.
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