Published on June 16, 2025
At the City of Douglasville, we are committed to transparency, accountability, and providing exceptional service to every member of our community.
If you’re experiencing a serious concern, have an unresolved issue, or need assistance beyond a routine request, we want to hear from you.
Email: Ask-CustomerService@douglasvillega.gov
Call: 770-920-3000 (Monday–Friday, 8 AM–5 PM) Request to speak with the Customer Service Manager.
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